NFC has always and shall continue to hold safety as one of our most important responsibilities in the operation of this organization. We firmly believe that production and safety go hand in hand and that a safe working environment leads to improved services.
National Ferries Company (NFC), as an operator and manager of high speed passenger ferries, has as its prime objectives the following criteria:
- To ensure that the maintenance, operation and management of the fleet, are carried out in a professional manner, and to the highest possible standards.
- To comply with National and International rules and regulations.
- To maintain all fleet vessels to a safe, seaworthy and credible standard, thus providing an efficient and safe environment for passengers and crew.
- To maintain an organisational structure suitable for the variety of activities and trade in which the Company is engaged.
- To invest in, train and offer concise guidance to all employees and all other persons that the Company has a responsibility to train, thus equipping the Company with personnel of the highest professional qualifications and integrity, who can provide the desired service levels and be encouraged to maintain continuity of employment.
- To achieve this, the Company will invest in its employees as far as is practicable, so that they are best equipped to provide the service and standards that the Company expects.
- It is the intention of the Company that every individual should feel valued for the contribution they make. It is important that employees feel that they have a positive role to play and that they get appropriate recognition from their Managers and the Company for their work for and for the service they provide to the customers.
- To provide a superior level of customer service, creating passenger satisfaction and demand and ensuring good revenues for shareholders and the Company
Application of Company Objectives
- The achievement of policy objectives can only be accomplished by close interaction between all Company personnel both ashore and on the vessels. The objectives are unlikely to change, however both the policy and methods should be subject to regular review to ensure that they remain relevant and effective.
- The Safety Management System (SMS).
- In implementing and maintaining the SMS, the following functional criteria will be included.
- Safety and environmental policy.
- Instructions and procedures to ensure safe operation of ships and protection of the environment in compliance with relevant International and Flag State legislation.
- Defined levels of authority and communication between and amongst, shore and shipboard personnel.
- Procedures for reporting accidents and non-conformities.
- Response procedures for emergency situations.
- Procedures for internal audits and management reviews.
- Regular overall reviews of the SMS. Safety and Environmental issues will be achieved by inclusion in the agenda of regular ISM Meetings. All points raised will be suitably recorded.
The International Safety Management (ISM) Code.
The purpose of this Code is to provide an international standard for the safe management and operation of ships and for pollution prevention.